Shipping policy

The shipping cost for France, Austria and Germany is calculated based on the place of destination during check out.

For shipments to Switzerland and UK, the cost of duties is not included in the shipping cost and will be communicated by the courier during delivery and will be charged to the customer.

For shipments to other countries, contact us at info@mimade.it

Absence of the recipient There are 2 delivery attempts made by the courier. On the second failed attempt due to the absence of the recipient, the courier will return the parcel to the sender. In this case it is possible to schedule a new delivery, but to be paid by the customer. In this circumstance the goods are more exposed to unforeseen movements, in which case MI.MADE srls is not responsible for the damages suffered to the goods which will not be reimbursed.

Incorrect address In the event of an incorrect or incomplete address provided by the customer, MI.MADE srls is not responsible for any delays or loss of the goods. In this circumstance the goods are more exposed to unforeseen movements, in which case MI.MADE srls is not responsible for the damages suffered to the goods

For Switzerland and UK, if the customs duties are not paid by the customer, Mimade is exempt from any responsibility regarding blocked shipments and is not responsible for the reimbursement of any parcels lost, undelivered or blocked at customs for non-payment of duties by part of the customer. In the event that the package returns to the sender, the order is considered canceled and in case of interest from the customer, it will have to be paid again by the customer. In this circumstance the goods are more exposed to unforeseen movements, in which case MI.MADE srls is not responsible for the damages suffered to the goods